Shipping

 

All made to order items are shipped after the required 7 day manufacturing time.

Offer: Free shipping for all orders within Germany 

Regular Shipping costs within Germany 

Shipping costs: 5 € for orders under 200 € and free shipping for orders over 200 €.

We use a DHL full tracked and insured shipping.

We aim to dispatch within 1-3 working days from your purchase.

Please allow 2- 5 working days for

delivery once dispatch is confirmed.

We are not responsible for packages that are lost or damaged in transit or any delays outside of our control.


For our neighbours in the EU

Regular Shipping costs: 14€ for orders under 250 € and free shipping for orders over 250 €

We use DHL, full tracked and insured! 

We aim to dispatch within 2-4 working days from your purchase.

Please allow 3-10 working days for delivery once dispatch is confirmed. 

We are not responsible for packages that are lost or damaged in transit or any delays outside of our control.

 

Shipping to Switzerland 

Shipping cost: 20 € for orders under 300 € and free shipping for orders over 300 €.

We use DHL ful tracked an insured!

We aim to dispatch within 2-4 working days from your purchase
Please allow 5-12 working days for delivery once dispatch is confirmed. 

IMPORTANT - CUSTOMS, DUTIES & TAXES - Charges must be paid by the recipient of the parcel, we cannot guarantee that you will not be charged any customs taxes or duties

We are not responsible for packages that are lost or damaged in transit or any delays outside of our control.

Shipping to UK 

Unfortunately we do not currently ship to the UK

Shipping costs: 20 € for orders under 400€ and free shipping for orders over 400 €.

We use DHL full tracked and insured! 

We aim to dispatch within 2-4 working days from your purchase. Please allow 5-12 working days for delivery once dispatch is confirmed. 

IMPORTANT - CUSTOMS, DUTIES & TAXES - Charges must be paid by the recipient of the parcel, we cannot guarantee that you will not be charged any customs taxes or duties

We are not responsible for packages that are lost or damaged in transit or any delays outside of our control.

 

Shipping costs to USA, Canada, Australia and rest of the world.

Shipping costs: 25 € for orders under 300 € and free shipping for orders over 300 €.

We use DHL Classic Air Service or a similar service that is fully tracked. Please allow 5 - 20 working days for delivery.

IMPORTANT - CUSTOMS, DUTIES & TAXES - Charges must be paid by the recipient of the parcel, we cannot guarantee that you will not be charged any customs taxes or duties

All enquiries: info@atelier-ete.de